Your own limits, ready to set

Responsible gambling and self-exclusion at Vincispin Casino

Only play if you are 18 or older; deposit limits, loss limits, session time reminders, reality checks and self-exclusion sit in every Vincispin Casino account.

Set your deposit limit

Malta Gaming AuthorityLicensed MGA/B2C/518/2008, independently audited by eCOGRA and Gaming Laboratories International since 2008

Your starting point

Know the basics before you play

Vincispin Casino keeps the numbers short so you can find your ground fast.

Minimum age18+

Regulator and licenseMalta Gaming Authority, MGA/B2C/518/2008

National self-exclusion registerBetStop

National Gambling Helpline1800 858 858

Limit and exclusion questions[email protected]

Five account tools

Which tools can you switch on yourself?

Useful the moment you want tonight's play to stay inside a shape you chose earlier.

Spending that stops at the cap

This caps what you can pay in over a period you choose, so a rough night cannot reach your rent. Switch it on before you start, not after a loss.

What stops a losing run?

This stops play once your losses in a session reach the point you set. Reach for it when a losing run has started pulling you deeper than planned.

When the evening stretches

A quiet nudge arrives at intervals you pick, so an evening does not quietly turn into a whole night. Set it when your sessions tend to stretch.

A pause that shows your spend

This pauses play to show how long you have been at it and what you have spent. Turn it on if you play without watching the clock or your balance.

A full break from play

This closes your account to play for a period you choose, and it cannot be undone by a quick change of mind. Choose it when you need a full break from betting here.

Limits in your hands

Get your limit set in minutes

It settles where in your account the tools live and what to look at once you confirm.

Your name in the corner

Open your signed-in account and find the profile menu in the top corner, where your name sits next to the settings.

Open the limits section

Inside the profile, open the limits section. Check that the limits you already have appear there before you add anything new.

Which cap do you need?

Decide whether you want to cap deposits, cap losses or be reminded of session time, then choose the figure or interval that fits your budget.

Is your limit showing?

Save the change and return to the limits section to confirm the new figure is listed. If it is missing, ask the support team to check it.

Your family asks about the account

What documents come before a payout? Signing up asks for your date of birth, and nobody under 18 may hold an account. Identity documents are reviewed before the first withdrawal, so a borrowed or invented birth date surfaces fast.

When the family tablet gets passed around. Filtering tools installed on the shared family device block gambling sites for everyone using it. Setting one up takes a few minutes and quietly protects whoever picks up the tablet next.

Support for partners and parents. Approaching the conversation without blame usually keeps it open longer than an argument about money. The National Gambling Helpline advises relatives too, around the clock and free of charge.

Catching It Early Keeps You In Control

Catching these signs early keeps a habit small. One step does the work: set a limit before you play, or take a pause, and the decision is made once rather than every evening.

If two or three of these sound like your last few weeks, that is worth acting on.

Betting more than you planned
Chasing money already lost
Hiding your play from family
Borrowing to keep playing
Play crowding out sleep or work
Feeling flat when you stop
Saying you will stop, then carrying on

Support That Costs Nothing

Free And Confidential Support Services

This block settles who answers, when they answer, and that it costs you nothing.

National Gambling Helpline

One call reaches trained counsellors any hour of any day, for players and for the people worried about them. It is free, confidential, and offers online chat and email as well as the phone. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings run across Australia for people who gamble and for relatives who want to understand. Sitting with others who have been there is often the easiest way to start. gaaustralia.org.au

National Debt Helpline

Specialist counsellors help players and families untangle gambling debt, free of charge, on weekdays from 9:30 to 16:30. Ask about payment plans and what you are actually liable for. ndh.org.au

What Is The Difference Between A Pause And Self-Exclusion?

Short Break First? A time-out blocks your account for a short stretch you pick, from a few hours to a few days. You start it yourself in your profile, and while it runs nothing can be deposited, wagered or unlocked by asking us.

A Closed Door, Not A Sign. Account self-exclusion shuts your access for a long period, and it stays shut. You set it from your profile, and our team cannot cut it short on request; when it ends, access returns only if you ask for it.

Taking It Australia-Wide. BetStop is the Australian Government's national register, run by ACMA, covering licensed online and phone wagering providers. You apply online in about five minutes for a minimum of three months, up to lifetime. betstop.gov.au

Six straight answers

You want the rules before you act

Settle the details of limits, pauses and exclusion without wading through policy text.

Once my exclusion starts, can I ask for it to be lifted early?+

No. The period you select runs to its end and stays in place the whole time, so the break cannot be shortened on request. Choosing a comfortable length at the start is the better plan.

Someone in my family plays too much, where do I get advice?+

The National Gambling Helpline takes calls from relatives as well as players, and its counsellors talk through the options open to you. Its service is free and runs at any hour of the day or night.

What if I want to shut my Vincispin Casino account completely?+

Send a closure request from your registered email address to [email protected] and our support team will action it. A permanent closure is different from a break, so say clearly that you do not want the account reopened.

Do the limit settings work the same in the mobile version?+

Yes. The limits section sits inside your account area, which you reach the same way on a phone as on a desktop, and the deposit and loss controls you set there apply to the account itself rather than to one device.

How does a short pause change my account while it is on?+

You cannot deposit, wager or receive bonus offers for as long as the pause lasts. Access returns automatically once the chosen span finishes and no request is needed from you.

Does excluding myself here stop me playing at other casinos too?+

No, an exclusion set in your Vincispin Casino account covers this site only. For a block that reaches other licensed providers, register with BetStop, the national register run by the Australian Government through ACMA.